About Us

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About Us

WHY RIVERPOINTE MEDICAL CENTRE

We are dedicated to catering for the health and wellness of our patients, and we aim to establish long term healthy relationships with our patients.

This is in part achieved through patient centered consultations, and offering various holistic options of management when needed. We believe that our patients should be involved in their care.

We seek to educate patients about their health to help them make better health related choices for themselves and their family members.

Our clinical and nonclinical staff offer care in a Professional and friendly environment, providing comfort, showing compassion and offering reassurance.

We aim to align our practice with the expectations and requirements of our regulatory bodies, the CPSA and CFPC.


Who We Are

Improving The Quality Of Your Life Through Better Health.

The Riverpointe Medical Centre was opened in 2021 in the city of Fort Saskatchewan.

Our list includes patients from rural Bon accord, Gibbons, Legal, Redwater, Lamont, Bruderheim Westlock, Sherwood Park and Fort Saskatchewan.

The practice is a part of the Sherwood Park-Strathcona County Primary Care Network.

Caring For The Health Of You And Your Family.

REGISTERING

We welcome patients who live within and outside Fort Saskatchewan and love to register whole families.

When you come to register you will need to bring some form of personal ID and your Alberta health card.

All new patients are required to fill an intake form, giving details of medical history and lifestyle, and may be offered an appointment for a new patient medical check with doctor.

We offer quality healthcare

APPOINTMENTS

In the case of emergencies, when confronted with serious health challenge such as severe chest pain.

Contact details

9900 93 Street Fort Saskatchewan T8L 4K8 Alberta

Email:riverpointemedicalcentre@gmail.com

Tel: +1 780 589 2180

Fax:+1 780 589 2152

Time: 9:00 AM to 5:30pm, Monday to Friday


Who We Are

TELEPHONE ADVICE AND HOME VISITS

Patients are advised to call the clinic to request telephone advice and home visits.

Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls.

The doctor may wish to speak to you before attending to you at home. Requests for home visits are not automatically granted.

On Doctors order

PRESCRIPTIONS

Medication refills will be issued at the doctor’s discretion and are normally for patients on long term treatment.

Repeat prescription requests can be made by calling at the clinic during opening time Monday to Friday. They may also be requested by fax or by the form below.

Sorry, but to avoid mistakes, we cannot take requests by phone. Only items on your repeat prescription list can be ordered this way, any other requests will not be issued.

We are unable to take orders or issue prescriptions at weekends, public holidays or out of normal public holidays or out of normal surgery hours.

Please allow 48 hours before collection and make allowances for weekends and public holidays. Where possible give exact drug names when ordering.

Alternatively, you can contact your regular pharmacy to fax us a request to have your medications authorized, and after diligent review, we will oblige this request.


We are big on

CONFIDENTIALITY

All patient information is considered to be confidential, and we comply fully with the Alberta Health Information act.

All employees have access to this information in relation to their role and are aware of the terms of confidentiality agreement.

Information may be shared, in confidence, with other clinicians in the interests of patient care. CCTV is installed internally in public areas and externally for security purposes.

Recordings are used entirely at the discretion of the partners including provision of images to the police or other official bodies, and will otherwise comply with the clinics data protection protocols.

As a clinic, we regularly review our privacy impact assessments. privacy impact assessments.

Family healthcare

HOW WE CAN HELP EACH OTHER BETTER

We aim is to offer our patients professional service. However, to enable us to do this we require some help from yourselves.

Please do not request home visits unless you are housebound or genuinely too ill to attend the surgery. If you have several problems you wish to discuss with the doctor, please ask for a longer appointment.

Hurried consultations are unsatisfactory for both doctor and patient alike.

If you are unable to attend an appointment, please cancel as early as possible, as this frees the appointment for someone else.

We always welcome suggestions as to any changes we can make to improve patient care and the services we offer. If you have any suggestions, please let us know by putting your idea in writing to the practice manager.